• Your booking is binding as soon as you have received written confirmation from us.
  • The rooms are available from approx. 2:00 pm. We would ask you to leave your room by 10:30 am on your day of departure.
  • Late check out with afternoon buffet and use of the wellness facilities: € 25,00 per room
  • We are not able to guarantee you floor, location and room number within your specified room category.
  • Payment in cash, by debit or credit card (except Diners and AMEX).
  • From 01.01.2024 a local tax of 3,50€ per person & night (up to 14 years) will be charged separately
  • Cancellation policy: Please inform us as soon as you can if you have to cancel your holiday


The following cancellation conditions apply for the year 2023/2024:

  • Until 20 days before arrival: 0%.
  • 19 to 6 days before arrival: 50% of the booked arrangement
  • From 5 days before arrival and in case of no-show or early departure: 100% of the booked arrangement

Tip: We recommend you take out trip cancellation insurance. It protects you if something goes wrong!