• Your booking is binding as soon as you have received written confirmation from us.
  • The rooms are available from approx. 2:00 pm. We would ask you to leave your room by 11:00 am on your day of departure.
  • We are not able to guarantee you floor, location and room number within your specified room category.
  • Payment in cash, by debit or credit card (except Diners and AMEX).
  • Cancellation policy: Please inform us as soon as you can if you have to cancel your holiday


The following cancellation conditions apply for the year 2020:

  • Up to 5 days before start of the holiday: no charge
  • until 5 days before start of the holiday: 100% of the total booked services
  • Non arrival or early departure: 100% of the total booked package.


Tip: We recommend you take out trip cancellation insurance. It protects you if something goes wrong!